Finioss Privacy Policy and Terms of Service

Privacy Policy

Effective Date: Aug 2024

At Finioss, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure your data is handled securely.

1. Information Collection

  • Personal Information: We collect personal information such as your name, email address, phone number, and any other information you provide when you contact us or engage our services.
  • Usage Data: We may collect data on how you interact with our website, including your IP address, browser type, and pages visited, to improve our services and user experience.

2. Use of Information

  • Service Delivery: Your information is used to provide and improve our website development, videography, and photography services.
  • Marketing Purposes: We may use your information to send you promotional content and updates about our services. You can opt-out of marketing communications at any time by following the unsubscribe instructions in the communication.
  • Data Retention: We do not store your data beyond what is necessary to provide our services and for marketing purposes, unless required by law.

3. Data Sharing

  • No Third-Party Sharing: We do not share, sell, or rent your personal information to third parties, except as required by law or necessary to protect our rights.
  • Service Providers: We may share your data with trusted service providers who assist us in operating our business, provided they adhere to our privacy standards.

4. Security We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

  • Access and Correction: You have the right to access and request correction of any personal information we hold about you.
  • Data Deletion: You may request the deletion of your personal data, subject to our legal obligations and legitimate business interests.

6. Use of Third-Party Content

  • Copyright-Free Media: Some photos and footage displayed on our website are sourced from third-party websites that offer copyright-free content.
  • Content Removal: If you are the rightful owner of any content featured on our website and would like it removed, please contact us, and we will promptly take down the content.

7. Changes to this Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us If you have any questions or concerns about our Privacy Policy, please contact us.

Terms of Service

These Terms of Service (“Terms”) govern your use of Finioss’s website development, videography, and photography services. By engaging our services, you agree to these Terms.

1. Services Offered

  • Website Development: We provide custom website development services with a delivery time of 2 weeks, subject to availability and scheduling.
  • Videography and Photography: We offer professional videography and photography services with a fast delivery time of 1 week, subject to availability and scheduling.

2. Payment Terms

  • Payment Agreement: Payments must be made on time and as agreed upon by the Finioss representative and the client before the start of any project.
  • Non-Payment: If payments are not made as agreed, Finioss reserves the right to withhold any website, video footage, or photo footage until full payment is received.
  • Payment Default: In cases where the client refuses to pay, Finioss holds the right to sell any data collected to recover losses, after a reasonable effort has been made to resolve the issue.

3. Ownership and Intellectual Property

  • Client Content: All content provided by the client remains their property. However, Finioss retains ownership of the website, video, or photo content until full payment is made.
  • Finioss Rights: Upon full payment, ownership of the final deliverables is transferred to the client. Finioss reserves the right to use the work in its portfolio and marketing materials unless otherwise agreed.

4. Service Availability

  • Scheduling: All services are subject to availability and scheduling. We recommend booking our services well in advance to secure your preferred timeline.
  • Delays: While we strive to meet all deadlines, unforeseen circumstances may cause delays. We will communicate any delays promptly and work to resolve them as quickly as possible.

5. Client Responsibilities

  • Information and Access: The client must provide all necessary information, materials, and access needed for Finioss to perform the services.
  • Approval Process: The client agrees to participate in the approval process for drafts and final deliverables. Delays in approvals may impact delivery timelines.

6. Termination

  • By Client: The client may terminate the agreement at any time before the delivery of services. However, a cancellation fee may apply depending on the stage of the project.
  • By Finioss: We reserve the right to terminate the agreement if the client breaches any of these Terms. In such cases, any payments made are non-refundable.

7. Limitation of Liability Finioss is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid by the client for the services provided.

8. Governing Law These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles.

9. Changes to Terms We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after any changes constitutes acceptance of the new Terms.

10. Contact Us For any questions or concerns regarding these Terms of Service, please contact us.

Finioss is committed to providing high-quality services while respecting your privacy and ensuring a clear and fair relationship with our clients. We encourage you to review these policies regularly.