Last Updated: 12/11/24

Welcome to Finioss Ltd (“we,” “our,” or “us”). As a professional digital agency and cinematography service provider, we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our services, including web design, SEO, digital marketing, cinematography, and videography.

1. Information We Collect

Finioss Ltd may collect various types of information to provide you with the best services possible, including:

  • Personal Information: We collect your name, email address, phone number, payment information, and other contact details when you inquire about or purchase our services.
  • Service Information: Details related to projects, service requests, and technical support inquiries.
  • Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on our site.
  • Cookies and Tracking: Cookies and similar tracking technologies to analyze user interaction and improve your experience. You may manage or disable cookies in your browser settings.

2. How We Use Your Information

We use your information to:

  • Provide and manage our digital agency and cinematography services, including web development, SEO, digital marketing, and video production.
  • Process payments and send order confirmations and invoices.
  • Communicate with you about project updates, service information, and customer support.
  • Enhance our website’s functionality and improve user experience through analytics and feedback.
  • Protect against fraud, unauthorized activities, and ensure compliance with legal requirements.

3. Sharing Your Information

We prioritize the privacy of our clients and will never sell or rent your personal information. We may, however, share your data in the following cases:

  • Trusted Service Providers: We work with third-party vendors, such as payment processors, analytics providers, and project management tools, to assist us in delivering services to you. They are only permitted to use your information to support our services.
  • Legal Obligations: When required by law or in response to valid requests by public authorities (e.g., court orders or regulatory bodies).
  • Business Transfers: If Finioss Ltd is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new ownership as part of the transaction.

4. Data Security

We are committed to protecting your data. We implement industry-standard security practices and regularly review our systems to protect against unauthorized access, data loss, or misuse. However, please understand that no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of any inaccurate or incomplete data.
  • Request deletion of your personal information, subject to certain legal obligations.
  • Object to or restrict our use of your information in specific circumstances.

6. International Data Transfers

As Finioss Ltd serves clients globally, your data may be processed or stored outside of your country of residence. We comply with relevant legal protections to safeguard your data, and we take necessary steps to ensure adequate security for international transfers.

7. Children’s Privacy

Finioss Ltd does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

8. Third-Party Links

Our website may contain links to third-party sites, which have separate and independent privacy policies. We are not responsible for the privacy practices or content of these third-party sites, and we encourage you to review their policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date, and we encourage you to review it regularly.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:

Email: contact@finioss.com
Address: Finioss Ltd, London, United Kingdom